17th January 2026
SERVICE AGREEMENT FOR “LAUNCH MY CUSTOMS” PROGRAM
This Service Agreement (the “Agreement”) is made and entered into as of this 17th January 2026 (the “Effective Date”),
BETWEEN:
Ad Victoriam Marketing Solution Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at AJ 5, AJ Block. KSTP, SOUTH DHADKA, Asansol, West Bengal, India – 713302, (hereinafter referred to as the “First Party” or “Company“), which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to mean and include its successors and permitted assigns;
AND
, residing at , , , , (hereinafter referred to as the “Second Party” or “Client“), which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to mean and include his/her heirs, executors, administrators, and permitted assigns.
The Company and the Client are hereinafter collectively referred to as the “Parties” and individually as a “Party”.
WHEREAS:
A. The Company is engaged in the business of providing digital marketing, e-commerce solutions, and related training services.
B. The Company has developed a program known as the “Launch my Customs” (LMC) Program (the “Program”), designed to assist individuals in establishing and running an online e-commerce business.
C. The Client desires to engage the Company to provide the services under the Program, and the Company has agreed to provide such services to the Client, subject to the terms and conditions set forth in this Agreement.
NOW, THEREFORE, IN CONSIDERATION OF THE MUTUAL COVENANTS AND PROMISES CONTAINED HEREIN, THE PARTIES AGREE AS FOLLOWS:
ARTICLE 1: SCOPE OF SERVICES & DELIVERABLES
The Company shall provide the Client with services and deliverables in a phased manner, contingent upon the payment schedule outlined in Article 2.
1.1. Phase 1: Website Development & Staged Launch
- Stage A (Post-Advance Payment): Following receipt of the First Installment, the Company shall develop the Client’s e-commerce website, pre-loaded with the Company’s product catalog. The completed website will be deployed on a temporary, non-public domain for the Client’s review and approval. The Client shall not be provided with administrative access or login credentials at this stage.
- Stage B (Post-Second Installment): Upon receipt of the Second Installment, the Company shall:
- Register one (1) domain name, as agreed upon with the Client, for a period of one (1) year.
- Migrate the approved website from the temporary domain to the final, live domain.
- Provide the Client with the administrative login credentials, thereby completing the official handover of the website.
- Provide website hosting services for a period of one (1) year from the date of migration to the live domain.
- Stage C (Post-Website Handover): After the website handover, the Company shall complete the integration of a third-party payment gateway and a third-party shipping solution into the live website.
1.2. Phase 2: Sales & Marketing Training (Post-Final Payment)
- Upon receipt of the Third and Final Installment, the Company shall provide the Client with:
- Access to pre-recorded video training modules.
- Access to live, interactive online practical training sessions.
1.3. Phase 3: Order Fulfillment Services (Ongoing)
- The Company shall manage the fulfillment process for orders generated through the Client’s website, as detailed in the Program description. This service will be active after the website is live and integrations are complete.
ARTICLE 2: FEES AND PAYMENT TERMS
2.1. Total Program Fee: The total non-refundable fee for the Program is INR 15,000/- (Rupees Fifteen Thousand Only).
2.2. Payment Schedule: The Client agrees to pay the Total Program Fee to the Company.
2.3. Mode of Payment: All payments shall be made to the Company via bank transfer, UPI, or other methods as specified on the invoice.
2.4. Late Fees: In the event of a delay in payment of any installment by more than seven (7) days from the due date, the Company reserves the right to suspend all services and charge a late fee of 1.5% per month on the outstanding amount.
ARTICLE 3: CLIENT OBLIGATIONS
3.1. Cooperation: The Client shall provide all necessary information, content, and feedback required by the Company in a timely manner to facilitate the smooth execution of the Program.
3.2. Compliance: The Client agrees to use the website and services in compliance with all applicable laws and regulations.
3.3. Marketing Efforts: The Client is solely responsible for all marketing and promotional activities to generate sales for their website.
ARTICLE 4: INTELLECTUAL PROPERTY
4.1. Client Ownership: Upon full and final payment, the Client shall be the sole owner of the website and the registered domain name.
4.2. Company Ownership: The Company shall retain all intellectual property rights to its underlying technology, e-commerce platform, source code, training materials, videos, and any pre-existing materials used in the creation of the website. The Client is granted a non-exclusive, non-transferable license to use these for the sole purpose of operating the website provided under this Agreement.
ARTICLE 5: TERM AND TERMINATION
5.1. Term: This Agreement shall commence on the Effective Date and shall remain in effect for one (1) year, corresponding to the domain and hosting services, unless terminated earlier as per the provisions of this Article.
5.2. Termination for Cause: Either Party may terminate this Agreement with immediate effect if the other Party commits a material breach of any of its terms and fails to cure such breach within fifteen (15) days of receiving written notice thereof.
5.3. Consequences of Termination: Upon termination, the Client shall immediately pay all outstanding fees due to the Company. All fees paid to the Company are non-refundable.
ARTICLE 6: CONFIDENTIALITY
Both Parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the term of this Agreement and for a period of two (2) years thereafter.
ARTICLE 7: LIMITATION OF LIABILITY & DISCLAIMER OF WARRANTIES
7.1. No Guarantee of Income: The Company makes no representations, warranties, or guarantees, express or implied, regarding the potential income, sales, or business success that the Client may achieve as a result of participating in the Program.
7.2. Limitation of Liability: In no event shall the Company’s total aggregate liability to the Client under this Agreement exceed the total fees paid by the Client to the Company. The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill.
ARTICLE 8: GOVERNING LAW AND DISPUTE RESOLUTION
8.1. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of India.
8.2. Jurisdiction: The Parties irrevocably agree that the courts located in Asansol, West Bengal, shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement or its subject matter.
ARTICLE 9: MISCELLANEOUS
9.1. Entire Agreement: This Agreement constitutes the entire agreement between the Parties and supersedes all prior oral or written agreements, understandings, or arrangements.
9.2. Force Majeure: Neither Party shall be liable for any failure or delay in performance under this Agreement due to circumstances beyond its reasonable control, including but not limited to acts of God, war, riot, or natural disaster.
9.3. Severability: If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.
9.4. Notices: Any notice required to be given under this Agreement shall be in writing and sent to the addresses of the Parties as set out at the beginning of this Agreement.
IN WITNESS WHEREOF, the Parties have executed this Agreement as of the Effective Date first written above.
FOR THE FIRST PARTY:
Ad Victoriam Marketing Solution Private Limited
(Authorized Signatory)
Name: Imroz Hassan
Title: Director
Signature:
FOR THE SECOND PARTY: